Assistance whilst on UQ travel

Effective 20 December 2018, International SOS replaces the services of Chubb Assistance when travelling.

The 24/7 emergency contact is International SOS (ISOS) Assistance. 

Phone +61 2 9372 2468 (reverse charge available).

Quote UQ membership number 12AYCA778031

If you do not have telephone access, email


Contact UQ Security +61 7 3365 3333 all hours for emergency related issues.


Contact UQ Maintenance +61 7 3365 2222 for building or grounds emergencies.