Travel assistance - International SOS

Please phone International SOS (ISOS) +61 2 9372 2468 (reverse charge available).

Quote UQ membership number 12AYCA778031

If you do not have telephone access, email

UQ Security

+61 7 3365 3333 all hours in an emergency.

UQ Maintenance - buildings and grounds 

+61 7 3365 2222 for building or grounds emergencies.

Critical incident - other

If a critical incident occurs that requires urgent out of hours involvement from Insurance Services, and is not related to travel, security or maintenance (building and grounds), this should be escalated to your Director, Faculty Executive Manager or Deputy Director Operations for notification to the University Incident Management Team.